Seeking compassionate and dedicated volunteers to become certified, long-term care ombudsmen in Onondaga, Oswego, Cayuga, and Cortland counties.
As an ombudsman, you will have the opportunity to regularly visit a local nursing home or other adult care facility to advocate for residents and help ensure they are receiving quality, person-centered care.
Volunteers receive free training to become New York State Certified Ombudsmen.
Duties:
- Visit with residents and work to identify complaints and concerns.
- Monitor resident care, staffing and building conditions.
- Investigate complaints.
- Work with facility staff to correct problems, using a continuum of problem resolution and advocacy skills.
- Report all apparent cases of abuse to the regional Program Coordinator and Long-Term Care Ombudsman Program (LTCOP) State Office as required by program policy and procedure.
- Submit required documentation at least monthly.
- Maintain ongoing communication with regional program staff.
- Promote respect and rapport between residents, facility staff and Ombudsman program.
- Inform and educate residents, families, and facility staff about resident rights.
- Maintain confidentiality as required by law.
Requirements:
- Minimum of 2-4 hours per week, including facility visits and completing paperwork.
- Training: 40 hours of initial certification training including classroom, homework, and facility visits. 18 hours of continuing education annually to maintain certification.
Upon your responding to our need you will see an Application (Volunteer Waiver). Please complete it and email to Rebecca Alder at ralder@ariseinc.org
For more information: Contact Rebecca Alder 315-671-5108
